Shell Indonesia and BP-AKR have confirmed fuel shortages at several of their gas stations in Indonesia, as limited supply disrupts operations during Shell’s transition out of the country’s retail fuel market.
Shell Indonesia said on Wednesday that its Shell Super, Shell V-Power, and Shell V-Power Nitro+ gasoline products are currently out of stock at multiple locations. No timeline has been provided for when supplies will resume.
“We are working to ensure the smooth distribution and supply of fuel across our stations, in coordination with the Ministry of Energy and Mineral Resources,” said Ingrid Siburian, President Director and Managing Director of Mobility at Shell Indonesia.
Shell stations continue to offer Shell V-Power Diesel and non-fuel services such as lubricants, EV charging (Shell Recharge), and workshops. The company also published a public notice directing customers to check fuel availability updates via its website.
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The shortages follow Shell’s announcement in May of its planned exit from Indonesia’s retail fuel market. Parent company Shell plc agreed to sell around 200 gas stations, including 160 company-owned sites, to a joint venture between Citadel Pacific Ltd and Indonesia’s Sefas Group. The transaction is expected to be completed in 2026.
BP-AKR, a joint venture between BP and local partner AKR Corporindo, also reported limited stocks of BP 92 and BP Ultimate fuels at several stations.
“Currently, several BP gas stations are experiencing limited stocks of BP Ultimate and BP 92, making it impossible to sell a full range of products,” said BP-AKR President Director Vanda Laura. She added that BP-AKR is coordinating with stakeholders to restore supply and is seeking alternative domestic sources.
Fuel shortages were observed at several stations in South Jakarta, including Shell and BP locations. Some motorists were seen turning away after learning their preferred fuels were unavailable.
Minister of Energy and Mineral Resources Bahlil Lahadalia said the government has increased fuel import quotas for private distributors by 10% over 2024 levels and reaffirmed that state-owned energy company PT Pertamina remains ready to meet national fuel demand.
Editing by Reiner Simanjuntak