Disclaimer

The information contained on Petromindo has been collected from various press reports, organization and individuals considered reliable. All information is offered on a BEST INTENTION basis.

The presentation of the Indonesian press reports in the English brief format is aimed at providing the audience with easy-to-read, concise, accurate information. We do not have any intention to present a full translation of the press report. The Indonesian press report is mostly simplified before being represented in English without any intention to cause direct or indirect damages or losses on the individuals or organizations mentioned in the press reports. The translation of the Indonesian press reports sometimes involves some interpretation of the press reports given the fact that the press reports are often unclear.

The presentation of rumors is by no means aimed to spread unsubstantiated news or lies but to help audience anticipate possible events in the future.

In no event shall PT Binadi Reksa Dayatama, its employees, officers and directors, and the authors of the information provided herein be liable for special, direct, indirect, or consequential damages, losses, costs, charges, demands, or claims for lost profits or expenses of any nature or kind.

Refund Policy

At Petromindo, we strive to provide the highest quality products and services. We understand that there may be occasions where you need to request a refund. Please review our refund policy below.


1. Digital Products and Subscriptions Petromindo.com offers a range of digital products and subscription services. Due to the nature of these products, refunds will be handled as follows:
a. Digital Products (E-books, Reports, etc.): Eligibility for Refund: Refunds for digital products will only be considered if the request is made within 7 days of purchase and if the product has not been downloaded. Refund Process: To request a refund, please contact our customer service team at [Insert Contact Information] with your order details and the reason for the refund request. If approved, the refund will be processed within 14 business days.

b. Subscription Services: Eligibility for Refund: Refunds for subscription services (e.g., premium memberships) will be considered on a case-by-case basis. Generally, refunds will not be provided for partial months or unused portions of a subscription. Refund Process: To request a refund, please contact our customer service team at [Insert Contact Information] with your subscription details and the reason for the refund request. If approved, the refund will be processed within 14 business days.


2. Event Registrations Petromindo.com hosts various events, conferences, and webinars. Our refund policy for these events is as follows:

a. Cancellation by Attendee: Full Refund: Cancellations made 30 days or more before the event date are eligible for a full refund. Partial Refund: Cancellations made between 15 and 29 days before the event date are eligible for a 50% refund. No Refund: Cancellations made less than 15 days before the event date are not eligible for a refund.

b. Cancellation by Petromindo.com: In the unlikely event that Petromindo.com cancels an event, registrants will be offered a full refund or the option to transfer their registration to a future event.


3. Advertisements and Sponsorships Refunds for advertisements and sponsorships will be handled on a case-by-case basis. If you believe you are entitled to a refund, please contact our sales team at [Insert Contact Information] with your contract details and the reason for the refund request. If approved, the refund will be processed within 14 business days.


4. General Terms Processing Time: Refunds will be processed within 14 business days of approval. Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Non-Refundable Items: Certain items such as special promotional offers, bundled packages, and discounted products may be non-refundable. This will be clearly stated at the time of purchase.


5. Contact Information For any questions or to request a refund, please contact our customer service team: Email: info@petromindo.com Phone: 021-2245-8787 Mailing Address: Jl. Melawai Raya No 21 C, Jakarta Selatan, Indonesia